{"id":7032,"date":"2025-03-15T12:04:22","date_gmt":"2025-03-15T12:04:22","guid":{"rendered":"https:\/\/eventcerdas.com\/utama\/?post_type=event_listing&#038;p=7032"},"modified":"2025-03-15T12:04:22","modified_gmt":"2025-03-15T12:04:22","slug":"intelligent-service-desk-how-ai-helps-automate-itsm-process","status":"publish","type":"event_listing","link":"https:\/\/eventcerdas.com\/utama\/event\/intelligent-service-desk-how-ai-helps-automate-itsm-process\/","title":{"rendered":"Intelligent Service Desk: How AI Helps Automate ITSM Process"},"content":{"rendered":"<p>Dalam era digital yang semakin kompleks, layanan IT yang cepat, akurat, dan efisien menjadi kebutuhan utama bagi perusahaan. Namun, proses IT Service Management (ITSM) yang manual dan berulang-ulang dapat memperlambat respon dan meningkatkan biaya operasional.<\/p>\n<p>ManageEngine ServiceDesk Plus hadir sebagai solusi untuk mengatasi tantangan tersebut. Dengan integrasi Artificial Intelligence (AI), Anda dapat mengautomatisasi proses ITSM dan meningkatkan efisiensi layanan IT.<br \/>\nIkuti Pembahasannya pada :<br \/>\nHari, Tanggal : Kamis, 20 Maret 2025<br \/>\nJam : 14:00 &#8211; 15:00 WIB<\/p>\n<p>Narasumber :<br \/>\nYuri T &#8211; Senior Engineering, PT. Daya Cipta Mandiri Monitoring<\/p>\n<p>Moderator : Fanky Christian, Sekjen APTIKNAS<\/p>\n<p>Registrasi segera di : https:\/\/s.id\/EC20Mar25<\/p>\n<p>#DCMM #Workshop #ManageEngine #ServiceDeskPlus #IntelligentServiceDesk #AI #ITSM #Eventcerdas #APTIKNAS<\/p>\n","protected":false},"featured_media":0,"template":"","meta":[],"event_listing_category":[52],"event_listing_type":[9],"class_list":["post-7032","event_listing","type-event_listing","status-publish","hentry","event_listing_category-aptiknas","event_listing_type-conference"],"_links":{"self":[{"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing\/7032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing"}],"about":[{"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/types\/event_listing"}],"version-history":[{"count":1,"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing\/7032\/revisions"}],"predecessor-version":[{"id":7034,"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing\/7032\/revisions\/7034"}],"wp:attachment":[{"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/media?parent=7032"}],"wp:term":[{"taxonomy":"event_listing_category","embeddable":true,"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing_category?post=7032"},{"taxonomy":"event_listing_type","embeddable":true,"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing_type?post=7032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}