{"id":4758,"date":"2023-03-21T08:20:22","date_gmt":"2023-03-21T08:20:22","guid":{"rendered":"https:\/\/eventcerdas.com\/utama\/?post_type=event_listing&#038;p=4758"},"modified":"2023-04-27T07:08:14","modified_gmt":"2023-04-27T07:08:14","slug":"multi-channel-customer-support-using-freshdesk","status":"publish","type":"event_listing","link":"https:\/\/eventcerdas.com\/utama\/event\/multi-channel-customer-support-using-freshdesk\/","title":{"rendered":"Multi Channel Customer Support using Freshdesk"},"content":{"rendered":"<p>Multi channel menjadi salah satu strategi yang digunakan dimana komunikasi antar customer dan perusahaan berlangsung dibeberapa channel yang berbeda, seperti : social media, email, mobile dan lainnya dalam satu hari.<br \/>\nSelain itu, dari multi channel ini agent dapat memfollow up customer dan melacak percakapan dengan mengubahnya menjadi tiket helpdesk.<br \/>\nTemukan pembahasan lengkapnya dalam webinar Multi Channel Customer support using freshdesk pada :<br \/>\nHari, Tanggal : Rabu, 17 Mei 2023<br \/>\nJam : 14.00 &#8211; 15.00 WIB<\/p>\n<p>Narasumber : Yuri Tinambunan Freshdesk Expert<\/p>\n<p>Moderator : Fanky Christian<\/p>\n<p><strong>Registrasi segera gratis di : <\/strong><\/p>\n","protected":false},"featured_media":4842,"template":"","meta":[],"event_listing_category":[52],"event_listing_type":[20],"class_list":["post-4758","event_listing","type-event_listing","status-publish","has-post-thumbnail","hentry","event_listing_category-aptiknas","event_listing_type-seminar-or-talk"],"_links":{"self":[{"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing\/4758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing"}],"about":[{"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/types\/event_listing"}],"version-history":[{"count":3,"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing\/4758\/revisions"}],"predecessor-version":[{"id":4844,"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing\/4758\/revisions\/4844"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/media\/4842"}],"wp:attachment":[{"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/media?parent=4758"}],"wp:term":[{"taxonomy":"event_listing_category","embeddable":true,"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing_category?post=4758"},{"taxonomy":"event_listing_type","embeddable":true,"href":"https:\/\/eventcerdas.com\/utama\/wp-json\/wp\/v2\/event_listing_type?post=4758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}