Is Service Management Relevant for Digital Transformation?

  More and more, organizations are shifting towards the digital workplace, embracing all the advantages that a full digital transformation affords. Customers are also moving away from traditional brick-and-mortar businesses, expecting online interfaces for interacting with companies. It’s become abundantly clear that a digital transformation is not just about gaining a competitive edge, but about survival. In fact, the total global […]

Digital Transformation Powered by IT Service Management

Business leaders are constantly on the lookout for anything that can give their company an edge over the competition. Many of them need to consider how effectively their company leverages its technology because often, these companies’ IT utilization is not actually as good as they think.  They may be stuck thinking they have to apply a cost-containment strategy to their technology. […]

Robot Process Automation for Managed Service Provider

  Kembali EVENTCERDAS, didukung oleh APTIKNAS dan BISKOM.WEB.ID mengadakan webinar yang mengangkat tema “Robot Process Automation (RPA) for Managed Service Provider”. Kegiatan webinar ini merupakan rangkaian dari webinar series sepanjang Juli 2022 yang fokus membedah berbagai solusi dan teknologi untuk Managed Service Provider. Perusahaan MSP adalah perusahaan yang memberikan jasanya (service) kepada perusahaan lain. Perusahaan MSP juga banyak membantu tidak […]